HP HP2-H69 : Selling HP Device as a Service 2018

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HP Selling HP Device as a Service 2018 Sample Questions:

1. HP DaaS offers customers a range of commercial devices. Which two features are key device differentiators for HP DaaS? (Select two.)

A) innovative designs
B) spill-resistant keyboards
C) HP Elite device security solutions
D) Accidental Damage Protection
E) automatic Windows 10 updates

2. Why might Channel Partners want to create a custom HP DaaS deal for a customer?

A) HP Service Experts are included in Custom HP DaaS deals.
B) Additional Analytics and Proactive Management capabilities are available.
C) The customer has requested a managed service from HP.
D) Customers require a unique blend of hardware and services.

3. What is the goal of the performance review between HP and channel partners in the delivery and support process of HP DaaS?

A) to suggest how the channel partner could grow the HP DaaS business into other geographic areas
B) to ensure that CarePack SLAs are being fulfilled
C) to evaluate the quality of service the channel partner is providing to the customer
D) to support the channel partner in driving value for customer's device environment

4. Which stakeholder is the biggest influencer in the product evaluation phase of the services buyer journey?

A) the Chief Financial Officer (CFO)
B) the Head of Procurement
C) the C-Suite Chief Technology Officer (CTO)
D) the Specialist IT Manager

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