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Salesforce MC-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Modeling, Identity Resolution & Segmentation | 25% | - Data ingestion, segmentation and audience activation - Data 360 Data Model Objects (DMO) and data relationships - Identity Resolution and unified customer profiles |
| Topic 2: Campaign Design, Flow Orchestration & Content | 30% | - Personalization with Handlebars and dynamic content - Activation templates, landing pages and multi-channel design - Flow design, orchestration, triggers and messaging |
| Topic 3: Analytics & Performance Insights | 8% | - Standard dashboards and reporting selection - Marketing data visualization and performance insights |
| Topic 4: Agentforce & AI Innovation | 11% | - Conversational messaging with Agentforce - Marketing Agents for campaign and audience automation - Predictive AI capabilities and use cases |
| Topic 5: Consent | 13% | - Consent management concepts and regulatory compliance - Consent banner configuration and collection methods - Consent data objects and records management |
| Topic 6: Platform Setup & Governance | 13% | - Marketing Cloud Next environment provisioning and Data 360 setup - Business Units, governance model, roles and permissions - Domain authentication (DKIM, SPF) and IP configuration |
Salesforce Certified Marketing Cloud Next Consultant Sample Questions:
Question #1
A Marketing Cloud Next Consultant needs to suppress subscribers from an upcoming audience flow who have a low probability of opening or clicking email content.
Which Einstein feature should the consultant use?
A. Send Time Optimization
B. Engagement Scoring
C. Messaging Insights
Question #2
A marketing manager wants to launch a new campaign targeting customers who have recently browsed winter boots but have not purchased. The manager is not an expert in data structures or SQL. They need a way to translate this business requirement into a functional audience segment without technical assistance.
Which Marketing Cloud Next capability should the manager use for this task?
A. AI-Assisted Segment Creation
B. Segment rules using AND/OR logic
C. Quick Filter for recent browsing activity
Question #3
Northern Trail Outfitters (NTO) wants to set up distinct marketing channels for its North American and European operations. Each region has separate regulatory requirements and branding guidelines. The Marketing Cloud Next Consultant must ensure that marketing activities and assets are completely segregated between the two regions.
Which initial step must the consultant take in the Marketing Cloud Next setup?
A. Establish a unique CMS Workspace for each region.
B. Implement two distinct Data Spaces in Data 360.
C. Configure a separate Business Unit for each region.
Question #4
Northern Trail Outfitters runs an identity resolution ruleset that consolidates two individual records into a single Unified Individual profile. One individual record includes a personal email address, while the other contains a work email address. Both email addresses are associated with the same Unified Individual profile.
When an Audience Flow uses this Unified Individual to send an email to segment members, what happens by default?
A. Two emails are sent, one to each email address associated with the Unified Individual.
B. One email is sent to the address designated as the primary Contact Point Email for the Unified Individual.
C. One email is sent to the address selected by the identity resolution reconciliation rule.
Question #5
Northern Trail Outfitters (NTO) wants to track visitor activity on landing pages. To comply with privacy regulations, NTO plans to display a consent banner before enabling tracking.
What is the first step NTO should take to create a consent banner?
A. Create a new landing page and enable the 'Display Consent Banner' option in the page settings.
B. Create a new CMS content block and assign it as the consent banner to use on landing pages.
C. Create a new CMS content item using the 'Consent Banner' content type.
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: A | Question #3 Correct Answer: B | Question #4 Correct Answer: B | Question #5 Correct Answer: C |


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