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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Manager | - System configuration and management - Security and user provisioning |
| Troubleshooting and Maintenance | - System monitoring and performance analysis - Fault isolation and diagnostic tools |
| Session Manager | - Integration with enterprise telephony services - SIP routing and session handling |
| Messaging and Unified Communications | - UC application integration concepts - Voicemail and messaging integration |
| Communication Manager | - Call routing and feature configuration - User administration and endpoints |
| Avaya Aura Core Architecture | - Core services and communication flows - System architecture and components overview |
Avaya Aura® Core Components Support Certified Sample Questions:
Question 1
In which five states can an Avaya Aura System Manager (SMGR) Alarm exist? (Choose five.)
A. Closed
B. Raised
C. Resolved
D. Active
E. Ignored
F. Cleared
G. Acknowledged
H. Pending
Question 2
A customer reports that when they make a call from an H.323 endpoint at the Main office to an H.323 telephone at the Branch office across the WAN, the call fails due to codec mismatch. Which five Avaya Aura Communication Manager (CM) System Administration Terminal (SAT) forms can be used to troubleshoot this problem? (Choose five.)
A. network-region-control
B. codec
C. ip-services
D. ip-codec-set
E. media-gateway
F. ip-network-region
G. ip-network-map
Question 3
How can an inactive SM100 be reset?
A. Run the resetSM100 command from RHEL Command Line Interface of Avaya Aura Session Manager (SM)
B. Use the SMGR web interface to reset the SM100 by navigating to Services > Security > Security Module.
C. Click the repair button on the Replication page with the affected Avaya Aura Session Manager (SM) selected.
D. Run the reboot SM100 command from RHEL Command Line Interface of Avaya Aura System Manager (SMGR).
E. Restart Services on the Avaya Session Border Controller for Enterprise (SBCE).
F. Click the 'Reset' button on the Security Module Status page in Avaya Aura System Manager (SMGR).
Question 4
In the context of the 8D Troubleshooting Methodology, what Discipline is associated with the decision to temporarily use TCP in place of TLS?
A. Discipline 5 - Choose and Verify Corrective Actions
B. Discipline 4 - Determine Root Cause
C. Discipline 3 - Develop Interim Containment Actions
D. Discipline 1 - Establish the Team
E. Discipline 2 - Describe the Problem
Question 5
Which Linux command allows you to view the installed certificates on Avaya Aura Communication Manager (CM)?
A. show certs
B. displaycertificates
C. start certmanager -f
D. tlscertmanage
E. viewcerts
Solutions:
| Question 1 Answer: B,C,D,F,G | Question 2 Answer: A,B,D,E,F | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: D |


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