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Avaya 132-S-916 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Telephony & Feature Configuration | 25% | - Voicemail, messaging and mobility features - Call routing, dial plans and trunk configuration - User, extension and group setup |
| Topic 2: Installation & Initial Configuration | 25% | - Initial system setup and administration - Server and appliance installation - Network configuration and IP addressing |
| Topic 3: Maintenance, Troubleshooting & Support | 15% | - System backup and restore procedures - Fault isolation and resolution - Monitoring, logging and diagnostics |
| Topic 4: IP Office System Overview & Architecture | 20% | - Software editions and licensing - Hardware components and models - System architecture and deployment models |
| Topic 5: Integration & Networking | 15% | - Security and remote access setup - Third-party application integration - SIP/H.323 trunk integration |
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