Apple 9L0-415 : OS X Support Essentials 10.9

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Apple OS X Support Essentials 10.9 Sample Questions:

1. The Installations section of System Information will show the history of all software installed via the Mac App Store or the OS X Installer.

A) What's the best way to find which installations have taken place on the system?
B) What's target disk mode and how is it engaged?
C) What's a network location? Who can access network locations?
D) How does Time Machine maintain a backup history of the file system?

2. How does the default organization of the file system allow users to safely share local files and folders?

A) The keychain system manages encrypted files that are used to securely save your items. By default, every user has login and Local Items keychains that use the same password as his account. Not even other administrative users can access your keychain secrets without knowing the keychain's password.
B) The volume formats supported as system volumes for OS X are Mac OS Extended(Journaled) and Mac OS Extended (Journaled, Encrypted).
C) Every home folder contains a Public folder that other users can read and a Drop Box folder that other users can write to. All other subfolders in a user's home folder (except the optional Sites folder) have default permissions that don'tallow access to other users. The Shared folder is also set for all users to share items.
D) The Archive option in the Finder creates compressed zip archive files.

3. Which utility is on the OS X Recovery partition?

A) Activity Monitor
B) Boot Camp Assistant
C) Firmware Password Utility
D) Console

4. Before the local user account is created on a system, you must first copy the restored user's home folder to the /Users folder. Then after you create the new user in Users &Groups preferences with the same account name, the system will prompt you to associate the new account with the restored home folder.

A) How do you identify the ownership and permissions of a file or folder in the Finder?
B) How can you verify that a specific network service is available from a service provider?
C) How do you make OS X associate a new local user account with a manually migrated or restored user's home folder?
D) How does a user that changes his own account password affect his login keychain?

5. Review the screenshot, and then answer the question below.

If you click Delete User in the dialog shown above, what will happen to James White's home folder?

A) It will be deleted immediately, without being moved to the Trash.
B) "Deleted" will be appended to the home folder name, and it will be archived in Time Machine in a compressed and encrypted file.
C) It will be moved to the Trash.
D) "Deleted" will be appended to the home folder name, and its permissions will be changed to allow administrator user access only.

Solutions: