Oracle 1Z0-1037-21 : Oracle Knowledge Management 2021 Implementation Essentials

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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. A customer wants to perform Knowledge Advanced administrative operations on multiple articles using the bulk update feature.
Which three statements are true about the bulk update feature? (Choose three.)

A) It cannot change the owner of articles.
B) It can publish and un-publish articles.
C) It can request translations of articles.
D) It cannot delete articlesfrom the Content Type.
E) It can change views of articles.
F) It cannot change product/category of articles.

2. Which three types of answers can be added to the knowledge base? (Choose three.)

A) HTML
B) XML
C) File Attachment
D) URL
E) TEXT

3. Your client wants a report to see all the incidents with status groupedunder the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

A) Bucket Filter
B) Applied Filter
C) Auto Filter
D) Rollups
E) Slicing

4. You notice that when a customer searches with the word "mobile", there are irrelevant answers showingunder
"Answers Other Found Helpful" section.
Which two steps should you take to resolve this? (Choose two.)

A) Add the word "mobile" to the answer stop word, add "mobile" to the search priority word, and then assign one answer.
B) Delete irrelevant answers from sibling answers.
C) Block irrelevant answers from learned links.
D) Remove Related Answer Widget from the Customer Portal.
E) Remove irrelevant answers from manually related answers.

5. You enter a word in the Manage Search Query tool field "Tune a Question" that Knowledge Advanced does not recognize.
Which statement is true?

A) The tuning process automatically corrects it.
B) You must correct the spelling manually.
C) You must check if alternative synonyms exist.
D) Knowledge Advanced does not accept words that are not in the dictionary.

Solutions: