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SAP C_C4HCX : SAP Certified - Solution Architect - SAP Customer Experience

C_C4HCX real exams

Exam Code: C_C4HCX

Exam Name: SAP Certified - Solution Architect - SAP Customer Experience

Updated: Aug 08, 2026

Q & A: 82 Questions and Answers

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About SAP C_C4HCX Exam

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SAP C_C4HCX Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Managing Clean Core<=10%- Applying clean core methodology to SAP CX solutions
- Evaluating for clean core principles
Topic 2: SAP Customer Data Solutions11-20%- Customer Data Platform (Unification and Segmentation)
- Customer Data Cloud (Identity and Consent)
Topic 3: SAP Emarsys Customer Engagement and SAP Marketing Cloud<=10%- Campaign management
- Customer segmentation
- Marketing automation strategies
Topic 4: SAP Sales Cloud and SAP Service Cloud11-20%- Sales process configuration
- Integration with back-end systems
- Service ticket workflows
Topic 5: Extensibility in SAP CX Solutions11-20%- Low-code/No-code development (SAP Build)
- Side-by-side extensibility using SAP BTP
- In-app extensibility
Topic 6: The Intelligent Enterprise<=10%- Understanding SAP's End-to-End Business Processes
- SAP Business Suite Strategy
Topic 7: SAP Commerce Cloud11-20%- Order management
- Storefront and catalog management
- Commerce solution architecture
Topic 8: SAP Integration Suite11-20%- Open Connectors
- Integration strategy and architecture
- Cloud Integration capabilities
- API Management

SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

1. When are product fields created in SAP Emarsys Customer Engagement?

A) When user accounts are registered.
B) During the customer checkout process.
C) When specific product packages or add-ons are enabled.
D) When new products are added to the inventory.


2. You want to implement a side-by-side extension for an SAP solution. To access the business objects in the SAP solution, you are exploring the application programming interfaces (APIs).
Which of the following are possible operations to use in the API?
Note: There are 2 correct answers to this question.

A) Create
B) Validate
C) Get
D) Close


3. Which services are provided by SAP BTP Connectivity to integrate capabilities or data from the internet or your on-premise system landscape? Note: There are 2 correct answers to this question.

A) SAP Integration service
B) SAP Destination service
C) SAP Connectivity service
D) SAP API service


4. What are some of the features of SAP Commerce Cloud, integration extension pack?
Note: There are 3 correct answers to this question.

A) It is delivered as an SAP BTP service.
B) It delivers predefined integrations.
C) It is delivered separately.
D) It is a coupled platform.
E) It is only for SAP solutions.


5. You want to implement a combination of roles and attributes to build a set of rules and definitions that can return an access decision using SAP Customer Data Cloud.
Which authorization model needs to be implemented to accommodate this?

A) Policy-based access control (PBAC)
B) Context-based access control (CBAC)
C) Role-based access control (RBAC)
D) Attribute-based access control (ABAC)


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A,C
Question # 3
Answer: B,C
Question # 4
Answer: A,B,C
Question # 5
Answer: A

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