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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Tools | 23% | - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Design Integration Procedures and related Omnistudio Data Mappers |
| Best Fit Solutioning | 27% | - Create fit/gap analyses between requirements and OmniStudio capabilities - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Map process requirements to OmniStudio capabilities and explain the interaction between them |
| FlexCards | 23% | - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) - Explain the capabilities, use cases, and purpose of using FlexCards - Design FlexCards to ensure they meet customer requirements/needs |
| OmniScript | 27% | - Explain the basic structure of an OmniScript - Identify business process step requirements and map them to OmniScript Components required to implement them - Validate developed OmniScript processes to ensure client expectation alignment |
Salesforce Certified Omnistudio Consultant Sample Questions:
Question 1
A business requirement asks for a section of a form to be repeated dynamically based on how many cars the user owns. The user should be able to select "Add Car" or "Remove Car". Which component is designed for this?
A. Formula
B. Step
C. Text Block
D. Edit Block
Question 2
A consultant is tasked with migrating Calculation Matrices and Procedures as Decision Matrices and Expression Sets respectively. What is a key consideration when migrating Calculation Matrices and Procedures?
A. Looping procedures cannot be migrated as expression sets.
B. Matrices can be migrated with minimal considerations.
C. Matrices can be migrated without considerations.
D. Procedures can be migrated without considerations.
Question 3
What is the purpose of Step elements in an OmniScript?
A. Allows the user to input data
B. Organizes the script into one or more pages
C. Groups elements that extract data
D. Enables the use of repeatable blocks
Question 4
Which two statements about OmniStudio's Data Mapper (DataRaptor mapping) capabilities are true? Choose 2 answers
A. Field mappings can apply formulas during extraction or transformation
B. Data Mapper cannot handle nested JSON structures at all
C. Field mappings can only map one-to-one without any transformation
D. Nested/related object data can be flattened into the output JSON
Question 5
An existing OmniScript used to capture and update customer information displays the following information on the same page:
- Name
- Age
- Street
- Last name
- Postal code
- Gender
- State
- Phone
- City
- Country
- Email
Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?
A. Use a Visualforce Page with the categories, labels, and the required validation
B. Use Block elements to group and required property checked in some of the inputs
C. Use a Section to break the information and Headline to the title and a required icon in the input
D. Use a template for each category and add custom code for the required validation
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: A,D | Question 5 Answer: B |


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