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WGU Principles-of-Management : Principles of Management at Western Governors University(IAC1)

Principles-of-Management real exams

Exam Code: Principles-of-Management

Exam Name: Principles of Management at Western Governors University(IAC1)

Updated: Sep 10, 2026

Q & A: 50 Questions and Answers

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Principles-of-Management exam dumps

WGU Principles-of-Management Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Controlling & Quality Management20%- Control Process
  • 1. Corrective action and feedback loops
    • 2. Establishing standards and measuring performance
      - Operations & Quality Control
      • 1. Total Quality Management (TQM)
        • 2. Balanced scorecard and performance metrics
          Topic 2: Organizing & Organizational Structure20%- Human Resource Management
          • 1. Legal and ethical HR considerations
            • 2. Staffing, training, and performance management
              - Organizational Design
              • 1. Mechanistic vs organic structures
                • 2. Departmentalization and authority
                  • 3. Team-based and matrix structures
                    Topic 3: Planning & Strategic Management20%- Decision Making
                    • 1. Group decision-making techniques
                      • 2. Rational and bounded rationality models
                        - Foundations of Planning
                        • 1. Strategic, tactical, and operational planning
                          • 2. Mission, vision, and goals
                            • 3. SWOT analysis and strategic formulation
                              Topic 4: Leading & Motivation25%- Leadership Theories & Styles
                              • 1. Trait, behavioral, and contingency theories
                                • 2. Transformational vs transactional leadership
                                  - Motivation & Communication
                                  • 1. Conflict resolution and team dynamics
                                    • 2. Maslow, Herzberg, Expectancy theory
                                      • 3. Interpersonal and organizational communication
                                        Topic 5: Ethics, Social Responsibility & Change Management15%- Ethics & Corporate Social Responsibility
                                        • 1. Ethical decision-making frameworks
                                          • 2. Stakeholder management and sustainability
                                            - Managing Change & Innovation
                                            • 1. Forces and resistance to change
                                              • 2. Organizational development and innovation

                                                WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

                                                Question #1

                                                When developing a qualify management system, which step involves answering the question, "If you were the customer, how would you like us to operate?" Choose 1 answer

                                                A. Benchmarking
                                                B. Reengineering
                                                C. Downsizing
                                                D. Customerization


                                                Question #2

                                                Which competitive force is reduced by the barriers provided by government policies, capital requirements, brand identification, and cost disadvantages? Choose 1 answer

                                                A. Threat of customer power
                                                B. Threat of substitutes
                                                C. Threat of supplier power
                                                D. Threat of new entrants


                                                Question #3

                                                Entrepreneurs who want to start a new business need to understand the level of risk and both dimensions.
                                                What do entrepreneurs use to assess levels of risk and innovation?
                                                Choose 1 answer
                                                involved in establishing a new venture and must then decide if they are comfortable with

                                                A. Innovation creation diagram
                                                B. Entrepreneurial loss function diagram
                                                C. Collaboration tracking matrix
                                                D. Entrepreneurial strategy matrix


                                                Question #4

                                                What is a Benefit of a boundaryless organization? Choose 1 answer

                                                A. Employees have access to all buildings.
                                                B. Employees are allowed to form a union.
                                                C. Employees may express their opinions freely.
                                                D. Employees are free to apply for other positions.


                                                Question #5

                                                A team leader is having a difficult time implementing the company's new scheduling policy, which does not take into account seniority. The team is aware of the problem and has discussed options to deal with it, but no definitive solutions have been determined.
                                                Which stage in the change process is the team experiencing?
                                                Choose 1 answer

                                                A. Contemplation
                                                B. Preparation
                                                C. Action
                                                D. Precontemplation


                                                Solutions:

                                                Question #1
                                                Answer: D
                                                Question #2
                                                Answer: D
                                                Question #3
                                                Answer: D
                                                Question #4
                                                Answer: C
                                                Question #5
                                                Answer: A

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