SAP C_C4HCX : SAP Certified - Solution Architect - SAP Customer Experience

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SAP C_C4HCX Exam Syllabus Topics:

SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

Question #1
Which services are provided by SAP BTP Connectivity to integrate capabilities or data from the internet or your on-premise system landscape? Note: There are 2 correct answers to this question.

A. SAP Integration service
B. SAP Destination service
C. SAP Connectivity service
D. SAP API service

Question #2
How can SAP Marketing Cloud help customers drive their business?
Note: There are 3 correct answers to this question.

A. It builds customer profiles to gain insights into real-time intentions and motivations along the customer journey.
B. It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.
C. It enables planning and execution of personalized campaigns through various channels like email, SMS, or mobile channels for push notification.
D. It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.
E. It enables meeting scheduling and opportunity design to increase lead quality and sales revenues.

Question #3
When are product fields created in SAP Emarsys Customer Engagement?

A. When user accounts are registered.
B. During the customer checkout process.
C. When specific product packages or add-ons are enabled.
D. When new products are added to the inventory.

Question #4
What is needed in order to create a registered product in SAP Service Cloud?

A. A serial number
B. An installation point
C. A registration form
D. A warranty

Question #5
What features does SAP API Management offer?
Note: There are 2 correct answers to this question.

A. Exposing data with external ecosystems to generate new revenue streams (data as a service)
B. Providing comprehensive analytics capabilities to understand the various patterns of API consumption
C. Implementing new code-based APIs to various back ends (SAP cloud/on premise, third party)
D. Enabling seamless extensibility through an open event-based message exchange platform (event-driven architecture)

Solutions: