WGU Organizational-Behaviors-and-Leadership : WGU Organizational Behaviors and Leadership (IBC1)

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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk.
Which type of conflict resolution technique does this represent?
Choose 1 answer

A) Altering the human variable
B) Authoritative command
C) Altering the structural variables
D) Problem solving

2. What type of team is formed when employees from about the same hierarchical level but from different work areas come together to accomplish a task?
Choose 1 answer

A) Cross-functional team
B) Diverse team
C) Divergent team
D) Virtual team

3. A person is broadminded, courageous, and forgiving.
Which type of values are these?
Choose 1 answer

A) Terminal values
B) Instrumental values
C) Determinate values
D) Transitory values

4. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Path-goal theory
B) Situational leadership theory
C) Leader-member exchange theory
D) Leader-participation model

5. Which of the following characteristics is closely associated with informal groups but not associated with formal groups?

A) Directed towards organizational goals
B) Usually has a negative impact on the organization
C) Defined by organizational structure
D) Formed to meet social interactions' needs

Solutions: