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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IT Financial and Strategic Management | - IT budgeting and cost management - Alignment of IT strategy with business goals |
| Information Security and Risk Management | - Security policies and compliance - Risk assessment fundamentals |
| IT Management Fundamentals | - IT organizational structures and roles - IT governance principles |
| Project and Service Management | - Project lifecycle and methodologies (e.g., Waterfall, Agile) - IT service management concepts (e.g., ITIL basics) |
| Systems and Infrastructure Management | - Operations and maintenance management - Infrastructure components and lifecycle |
WGU Information Technology Management QGC1 Sample Questions:
1. What is a benefit of in-house development and maintenance of information technology systems?
A) Allows for the fastest development time and ability to scale to new demand levels
B) Increases financial savings because it costs less than outsourcing the work
C) Utilizes state-of-the-art technological resources without having to acquire and maintain them
D) Creates a better quality workforce by combining both technical and business skills
2. Which type of operating system is commonly used in specialized business devices like point-of-sale systems, industrial controllers, or smart appliances?
A) A Chrome OS cloud-based system used to access web applications from a laptop
B) A Linux-based system designed to operate on embedded hardware
C) A desktop system used to run office productivity software
D) A mobile system designed for personal communication and entertainment
3. What is the focus of materials management in supply chain management?
A) Designing production to optimize equipment placement
B) Coordinating the availability and movement of materials and products
C) Developing strategies to promote products in the market
D) Eliminating the need for inventory control
4. Which basic business system serves operational level analysts in an organization?
A) Executive information system (EIS)
B) Decision support system (DSS)
C) Optimization analysis system (OAS)
D) Transaction processing system (TPS)
5. How do environmental, social, and governance (ESG) principles affect IT projects?
A) They influence sustainability and ethics in decisions.
B) They guide procurement based on economic factors.
C) They place restrictions on how companies are structured.
D) They emphasize successful planning processes and strategies.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A |
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