Salesforce Slack-Con-201 : Salesforce Certified Slack Consultant

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

Question #1
Your client is a security-conscious financial services firm implementing Slack for the first time.
When planning an introductory Slack 101 learning session, which consideration is most important?

A. The client's Policies & Settings
B. The client's eDiscovery app
C. The client's Data Loss Prevention (DLP) partner
D. The client's use of Block Kit

Question #2
You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with external partners.
Unless modified from the default settings, who can send and accept invitations to direct message (DM) people outside the client's organization on Enterprise Grid?

A. Org Admins and Org Owners only
B. Workspace Admins and Workspace Owners only
C. Everyone, including guests
D. Everyone, except guests

Question #3
You have a Slack Connect channel created with your client for your current engagement. Your client is new to Slack and wants to ensure that important information is easily accessible rather than searching within the channel.
What should you advise your client do to accomplish this?

A. Pin important messages and bookmark key documents to the channel.
B. Use @channel with every message to notify the entire team of all messages.
C. Encourage team members to only post when absolutely necessary to minimize channel noise.
D. Disable threads to ensure all replies are visible.

Question #4
You are hosting a Slack training for your client, Elevated Enterprises, who just completed their grid migration. To prepare for the training session, you created a Slack training channel but did not invite any participants because the first activity in your session will be for them to search for and join the channel. At the start of the session, you realize that some attendees are not able to find and join the channel by searching for the channel name in the search bar, while others are able to search and join the channel with no issue.
What is the most likely reason some users can find and join the training channel while others cannot?

A. The users have not enabled Slack Connect.
B. The channel is public but in a workspace that not all users belong to.
C. The users have accidentally filtered their search results.
D. The channel is private.

Question #5
You are a Slack Consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner.
By default, who within your client's organization has the appropriate permissions to approve Slack Connect channel requests to work with the external partner?

A. Org Admins and Org Owners
B. Org Admins only
C. Workspace Admins and Workspace Owners
D. Org Owners only

Solutions: