CompTIA 220-1201 : CompTIA A+ Certification Exam: Core 1

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CompTIA A+ Certification Exam: Core 1 Sample Questions:

1. A customer reports their tablet was recently dropped on the ground. The tablet has a small crack in one corner of the display, and it does not charge when plugged in. Which of the following should a technician do first?

A) Perform a hard restart.
B) Run diagnostics on the digitizer
C) Inspect the USB-C port for damage
D) Replace the battery

2. A technician needs to move a workstation to a different logical network segment. Which of the following technologies should the technician use?

A) VLAN
B) VPN
C) DNS
D) DHCP

3. The computers and IP phones at an office experience degraded performance during the day. The issue does not occur before the start of business. Which of the following will resolve the issue?

A) Using VLANs to segregate data and voice traffic
B) Changing the switches to ones with higher capacity
C) Updating the firmware on the switches
D) Adding RAM to the PCs and additional VoIP lines

4. A technician is troubleshooting a computer that has random BSOD alerts and intermittently freezes during normal use. Performance degrades as the day goes on. No new software or hardware changes have been implemented. Freezing occurs under performance-intensive operations. Which of the following hardware components is most likely at fault?

A) Video card
B) TPM
C) HDD
D) RAM module

5. A user wants scan-to-email functionality on a printer. Which protocol is required?

A) SMS
B) SFTP
C) SMB
D) SMTP

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