CompTIA 220-701 : CompTIA A+ Essentials (2009)

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CompTIA A+ Essentials (2009) Sample Questions:

1. A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?

A) Ask the user diagnostic questions
B) Run the hard disk manufacturer's diagnostic program
C) Replace the hard drive and load Windows
D) Re-image the drive

2. A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem?

A) Pickup rollers
B) Print head
C) Fuser
D) Drum

3. A technician just finished installing a new printer on an end user's computer. Which of the following will enable the technician to see the test page option for the printer?

A) Right-click on the printer and select Set as Default
B) Double click on the printer icon
C) Right-click on the printer and select Properties
D) Right-click on the printer and select Open

4. A user wants to install an external hard drive using the fastest connection available. Which of the following should the technician recommend?

A) eSATA
B) IEEE 1394
C) USB 1.1
D) USB 2.0

5. Which of the following should be documented when transferring ownership of a PC suspected of prohibited activity? (Select TWO).

A) Name of receiving party
B) List of prohibited content
C) Age
D) Prohibited activity
E) Date

Solutions: