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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us
A) Office Voice Portal
B) Office Video Softphone
C) Office Phone Manager Pro
D) Office Softconsole
2. Which two are used for collecting data when using the System Status Application to troubleshoot an issue? (Choose two.)
A) Resource View
B) Continuous log
C) Selective View
D) Development Tracing
E) Snapshot
3. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?
A) NCID3033211234
B) Ns3033211234
C) NCLI3033211234
D) Nss3033211234
4. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?
A) system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
B) system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
C) system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
D) system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
5. Which two email client are supported for IP Office IMAP services? (Choose two.)
A) Lotus Messages
B) Lotus Notes
C) MS Outlook
D) Microsoft office Communicator
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,E | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B,C |
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