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Avaya 3001 : Avaya IP Office Configuration and Maintenance Exam

3001 real exams

Exam Code: 3001

Exam Name: Avaya IP Office Configuration and Maintenance Exam

Updated: May 29, 2026

Q & A: 84 Questions and Answers

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Avaya IP Office Configuration and Maintenance Sample Questions:

1. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

A) IP Office Manager
B) VoiceMail Pro Client
C) One-X@ Portal for IP Office
D) Avaya telephones
E) One-X@ Portal


2. From which application are log files required for escalating issues to Avaya support?

A) SMDR
B) Customer Call Status
C) System Monitor
D) Manager Report


3. Which license will enable VoiceMail Pro database interactions?

A) Basic Edition
B) Essential Edition
C) Preferred Edition
D) Advanced Edition


4. Which item must be completed for an IP Office user to be counted in CCR as an agent?

A) User must be a member of a hunt group.
B) force Account Code must be checked on the user's Supervisor tab.
C) CCR Agent Must be checked on the user's Supervisor tab.
D) User must be defined as an agent in one-X Portal.


5. On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?

A) SIP Calls will be routed by the IP Office NAT table.
B) SIP Calls will be routed by the IP Office routing table.
C) SIP calls will be routed on I AN 2 because "Open Internet" is a direct connection to the Internet.
D) SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".


Solutions:

Question # 1
Answer: A,D
Question # 2
Answer: C
Question # 3
Answer: D
Question # 4
Answer: C
Question # 5
Answer: B

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