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Avaya 6002-1 : Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam

6002-1 real exams

Exam Code: 6002-1

Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam

Updated: Aug 09, 2026

Q & A: 69 Questions and Answers

6002-1 Free Demo download

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Avaya 6002-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- System monitoring and diagnostics
  • 1. Alarm management and logs analysis
    • 2. Fault isolation and recovery procedures
      Topic 2: Avaya Aura Messaging (CM Messaging)- Messaging system configuration
      • 1. Subscriber and mailbox management
        • 2. Voice messaging integration
          Topic 3: Avaya Aura Communication Manager Architecture- System components and deployment models
          • 1. Server and media gateway architecture
            • 2. Communication Manager core functions
              Topic 4: Implementation and Configuration- Initial system setup
              • 1. Class of service and permissions
                • 2. Dial plan configuration

                  Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

                  1. Which three statements are true for a configuration that consists of Duplicated S8800 main servers with a duplicated port network and is a survivable core? (Choose three)

                  A) All Clam media and Medpro cards must be in a one subnet
                  B) The two main servers have duplication IPSls
                  C) Software duplication exists between the two main S8800 servers.
                  D) The main servers share a single control network
                  E) Hardware Duplication exists between the two main S8800 servers.


                  2. A customer is planning to upgrade from CM 5X to CM 6.0 an existing 8510 server.
                  What is the total minimum memory requirement for this upgrade?

                  A) 4 GB RAM
                  B) 8 GB RAM
                  C) 12 GB RAM
                  D) 16 GB RAM


                  3. When troubleshooting a system fault, if the web interface or SAT are unavailable, which method should be used?

                  A) SAL
                  B) TTY2
                  C) MODEM
                  D) CLI


                  4. A technician is planning to support to upgrade an Avaya communication Manager system to release 6.0 from Release 5.2
                  Which two tasks must be performed during the upgrade procedure? (Choose two)

                  A) The survivable Remote servers can stay at Release 5.2
                  B) All G350 gateways must replaced by S8800 servers.
                  C) The survivable remote servers must be upgraded by Release 6.0
                  D) The S8700-series servers must be displayed by S8800 servers.


                  5. Which gateway command resets the Gateway back to factory default?

                  A) Restart
                  B) Softboot
                  C) Reset
                  D) Nvram init


                  Solutions:

                  Question # 1
                  Answer: A,B,C
                  Question # 2
                  Answer: B
                  Question # 3
                  Answer: D
                  Question # 4
                  Answer: C,D
                  Question # 5
                  Answer: D

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