CIPS L5M9 : Operations Management

Correct grading

The scoring system of our L5M9 exam torrent absolutely has no problem because it is intelligent and powerful. First of all, our researchers have made lots of efforts to develop the scoring system. So the scoring system of the L5M9 test answers can stand the test of practicability. Once you have submitted your practice. The scoring system will begin to count your marks of the L5M9 exam guides quickly and correctly. You just need to wait a few seconds before knowing your scores. The scores are calculated by every question of the L5M9 exam guides you have done. So the final results will display how many questions you have answered correctly and mistakenly. You even can directly know the score of every question, which is convenient for you to know the current learning condition.

Printable format of the PDF version

Some people prefer to read paper materials rather than learning on computers. Of course, your wish can be fulfilled in our company. We have PDF version L5M9 exam guides, which are printable format. You can print it on papers after you have downloaded it successfully. If you want to change the fonts, sizes or colors, you can transfer the L5M9 exam torrent into word format files before printing. There are many advantages of the PDF version. Firstly, there are no restrictions to your learning. You can review the L5M9 test answers everywhere. You spare time can be made good use. Secondly, you can make notes on your materials, which will accelerate your understanding of the L5M9 exam guides. In a word, our company seriously promises that we do not cheat every customer.

All of our considerate designs have a strong practicability. We are still researching on adding more useful buttons on our L5M9 test answers. The aim of our design is to improve your learning and all of the functions of our products are completely real. Then the learning plan of the L5M9 exam torrent can be arranged reasonably. You need to pay great attention to the questions that you make lots of mistakes. If you are interested in our products, click to purchase and all of the functions. Try to believe us and give our L5M9 exam guides a chance to certify.

Flexible operation

The operation of our L5M9 exam torrent is very flexible and smooth. Once you enter the interface and begin your practice on our windows software. You will easily find there are many useful small buttons to assist your learning. The correct answer of the L5M9 exam torrent is below every question, which helps you check your answers. We have checked all our answers. So you can check the answers breezily. In addition, the small button beside every question can display or hide answers of the L5M9 test answers. You can freely choose the two modes. At the same time, there is specific space below every question for you to make notes. So you can quickly record the important points or confusion of the L5M9 exam guides.

CIPS L5M9 Exam Syllabus Topics:

CIPS Operations Management Sample Questions:

1. Barry is a Hotel Manager and is keen to understand where his business is failing. He has asked his staff to conduct a number of different techniques to uncover failures within the service. Of those listed below, which of the following would provide Barry with answers the quickest? Select TWO

A) machine diagnostic checks
B) point-of-departure interviews
C) in-process checks
D) phone surveys

2. A manufacturing company makes taps which they advertise with a guarantee of durability for 10 years. At which point in time would you expect most defects to be found?

A) between 1-2 years
B) between 2-5 years
C) between 5-6 years
D) Within the first year

3. Below are details of five companies who operate a Total Quality Management System (TQM). For each company, select the system used and identify which area of the Balanced Scorecard this relates to.
Company 1: The focus of this company is to gather real-time data to assess the quality of products created during the manufacturing process. There are tight budgets and reworking any defects will affect the bottom line.
Company 2: This company is concerned about how their products are received. They have recently completed market research focused on their client's feelings. The objective is now to improve the product's look and performance to meet these expectations.
Company 3: The focus of this company is defining the customer requirements and translating this into a high-quality specification and effective operational process.
Company 4: Within this company there is a group of 6 employees who meet regularly with the objective of reducing issues that arise in the manufacturing of products.
Complete the table below by listing the TQM System used and the relevant Balanced Scorecard criteria for each company. Each response should only be used once: Quality Circle, Statistical Process Control, Kansei Engineering, Quality Function Deployment, Finance Criteria, Business Process Criteria, Learning and Growth Criteria, Customer Criteria.

Which of the following will you put into box 6?

A) customer criteria
B) business process criteria
C) learning and growth criteria
D) finance criteria

4. There are four dimensions of operating processes; volume, variety, variation and visibility. What is meant by variation?

A) the number of different products made
B) the fluctuation in demand for an item
C) the number of different customers / markets for the product
D) the amount of different uses for the item being produced

5. Bilal is an Operations Manager at an apple pie manufacturer and is currently undertaking an Aggregate Capacity Analysis.
What is the purpose of this?

A) It will tell Bilal if he has the correct number of apples he needs to produce the desired number of apple pies
B) It will give Bilal an overall evaluation of the company's ability to meet demand fluctuations
C) It will help Bilal assess if he is working within the allocated budget
D) It will help Bilal decide if he needs to hire more workers in the short term to ensure the factory produces enough apple pies to meet demand

Solutions: