CompTIA RC0-903 : CompTIA A+ Recertification Exam for Continuing Education

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CompTIA A+ Recertification Exam for Continuing Education Sample Questions:

1. A user is watching streaming video on a home network, but experiences buffering and delays when there are too many people on the network. Which of the following is MOST likely to resolve the issue?

A) Configure DMZ
B) Setup UPnP
C) Enable QoS
D) Disable SSID broadcast

2. Which of the following Windows utilities would MOST likely be used to identify system errors?

A) Windows Defender
B) Security Center
C) Event Viewer
D) System Restore

3. Which of the following is the FASTEST way for a user to synchronize data between an iPhone and a work PC?

A) Use Bluetooth to share data from the phone.
B) Transfer data via WiFi Direct to the user's laptop.
C) Copy the data from the phone to a MicroSD card.
D) Connect the iPhone's USB cable and use iTunes.

4. A user is noticing fine black particles on printouts and in the printer itself. Which of the following tools is recommended to fix this issue?

A) Toner vacuum
B) Moist towel
C) Denatured alcohol
D) Compressed air

5. A customer calls the help desk to report an issue. The customer suggests that the problem is hardware related, but the technician knows from the description that this is not the case.
Which of the following is the BEST course of action for the technician?

A) Explain why the customer's prescribed course of action is incorrect.
B) Convince the customer to take a better course of action to resolve the issue.
C) Acknowledge the customer's input, but follow another course of action.
D) Follow the customer's prescribed course of action.

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