Nokia SDM_2002001050 : SDM Certification - NI

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Nokia SDM_2002001050 Exam Syllabus Topics:

Nokia SDM Certification - NI Sample Questions:

Question 1

What is the recommended action when customer asks for a consistency check to his network planning files which was not included in NSN scope of work?

A. Execute if the task will not have a significant impact on the project cost and keep customer happy.
B. Execute but only with formal approval of the Project Manager.
C. Initiate the Change Management Process.
D. Execute if there is a risk to harm the customer satisfaction.

Question 2

What is the purpose of the Change Management module of IPM?

A. Tracking additional PO's for suppliers due to Quality issues.
B. Tracking additional Resources
C. Documentation tracking
D. Track and follow up of deviations from baselines

Question 3

A new major risk has been identified (it was not identified as a risk in the beginning) and
this issue needs to be communicated internally. What's the best way to proceed?

A. Include the main risks and challenges in the reports.
B. Verify in the communication plan who is the responsible person and let him/her notify the team.
C. Communicate the issue through the agreed project escalation process.
D. Discuss the issue during the periodical CT meeting.

Question 4

The customer has an urgent request for network tuning in a specific area due to significant cases of call drop, with the promise of increasing business opportunity in another area which is mainly in the hand of the other supplier (competitor), what's the correct way to answer this request ?

A. I will escalate this customer request to the Customer Team and ask to approve the related risk order.
B. Iassure the customer that NSN is going to solve the problem by our professional network planning and optimization service, but in order to obtain all required resources and tools, it's necessary to have a purchase order to start the activities.
C. It's a major network problem for which NSN could get the blamE.therefore I will act to complete this additional service as soon as possible without hassling the customer with any administration.
D. This additional service improves the partnership between NSN and customer along with the high probability to increase the business and NSN footprint. Therefore I will act to complete this additional service as soon as possible without PO.

Question 5

Can the PM start a project after the baseline shows an expected 30% negative gross margin?

A. Yes. NSN needs to fulfil its obligations and execute the project anyway.
B. No. Maximum accepted negative gross margin is 10%.
C. Yes. If the Baseline is in line with the As Sold Cost estimates.
D. Only after the Baseline is approved according to the required approval levels in the Region.

Solutions: