Avaya 78202T : Avaya IP Office™ Platform Support Online Test

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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. A customer wants all users to import their Outlook contacts into their one-X Portal personal directories.
What is the recommended way for users to achieve this?

A) Copy and paste all contacts from Outlook into the personal directory.
B) Add each Outlook contact individually to the personal directory.
C) Notify the customer that this is not a recommended practice.
D) Use a .csv format to import the Outlook contacts.

2. In Server Edition Select mode, what method can be utilized to add new users?

A) Outlook Plugin
B) Manual user duplication
C) LMS import
D) LDAP integration

3. When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)

A) Development Tracing and Resource View
B) Resource View and Selective View
C) Snapshot Only and Development Tracing
D) Continuous Log and Development Tracing
E) Continuous Log and Snapshot Only

4. A customer requests to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?

A) User Telephony
B) System Telephony
C) Short Code
D) ARS table

5. What is the exact meaning of "IMAP support" in the IP Office UMS service, which enables users to retrieve voicemail messages from the server using specific email programs on their PCs?

A) A new message is sent to a user's e-mail account. The user can listen to it by dialing their telephone number.
B) A user can receive voicemail messages to their Outlook, Outlook Express, and/or Lotus Notes programs running on their PC.
C) All messages are forwarded to a user's e-mail account and deleted from their telephone.
D) A user can see/listen to voicemail messages via a web browser.
E) A user can receive voicemail messages only using MS Outlook.

Solutions: