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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Student Experience and Engagement | - Student portals and experience design
|
| Security and Access Control | - Role-based access and permissions
|
| Program and Academic Operations | - Course and program management
|
| Student Lifecycle Management | - Recruitment and admissions processes
|
| Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
| Reporting and Analytics | - Education Cloud reporting capabilities
|
| Data Management and Integration | - Data architecture and integration patterns
|
Salesforce Certified Education Cloud Consultant Sample Questions:
Question 1
Career Services uses a separate event management system for its employment events' attendance and registration, and Marketing Cloud to promote the event. It wants to integrate student data in Salesforce to identify engaged prospects by matching them with event attendance, career interest, and credit completion toward an academic major.
Which integration direction should the consultant recommend?
A. Two-way integration between the event system and Marketing Cloud
B. One-way integration between Marketing Cloud and the event system
C. Two-way integration between the event system and Salesforce
Question 2
A primary school needs to track which students receive assistance in their school lunch program.
Which Education Cloud feature should the consultant discuss with the school?
A. Benefit Schedule
B. Action Plan
C. Program Management
Question 3
During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout.
What is the impact of creating a Contact without a parent Account?
A. Contacts are public to all users, potentially sharing sensitive data.
B. Contacts are at risk of ownership data skew, which may result in performance issues.
C. Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity.
D. Contacts are private only to the record owner, and inaccessible to other users.
Question 4
An institution's office of Career service wants to solution that allows student to schedule appointments with nay available counselor directly from a portal.
On which object is the availability configured?
A. Case
B. Benefit schedule
C. Goal Definition
Question 5
A consultant is writing an Apex class to run when a new Contact is created in a Salesforce environment where Education Data Architecture (EDA) is in use.
What should the consultant do to ensure the code executes in the order intended?
A. Write an Apex trigger to set the order of execution.
B. Use Table-Driven Trigger Management (TDTM) to set the order of execution.
C. Go to EDA Settings to set the order of execution.
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B |


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