Salesforce NP-Con-101 : Salesforce Certified Nonprofit Success Pack Consultant

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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question 1

A local community center provides health care services to eligible local residents. Staff currently triage patients through of a series of qualifying questions that drive additional qualification questions. The center wants to extend triage capabilities to its volunteers to determine whether residents qualify for services. Service decisions need to be made immediately while the patient is interacting with the staff or volunteer.
Which solution should the consultant recommend?

A. Create a Flow to guide volunteers on triage screens, capture accurate data and generate a services decision.
B. Use a Standard Lightning Component to displaying custom fields from several objects and generate a services decision.
C. Use Case records, Validation Rules and Process Builder to post case details to the central volunteer Chatter Group so all volunteers can collaborate on eligible services.
D. Use a Workflow Rule with Field Updates and Case Assignment Rules to triage and assign the case to the proper services queue.

Question 2

A nonprofit wants to predict the likelihood of a contact recurring donor.
What should the consultant recommend to meet

A. Implement Einstein for Nonprofits
B. Create a Customizable Rollup Field for number
C. Create NPSP Levels for number of donations
D. Implement NPSP Enhanced Recurring Donations

Question 3

A nonprofit organization has a lot of donors who give recurring donations. Some donors like to have their recurring donations by three times per year. What should the consultant advise?

A. Use the tri-yearly installment period that comes by default with Recurring Donations.
B. Change one of the values on the custom installment picklist to tri-yearly.
C. Create a custom installment period in NPSP Settings, and then add the tri-yearly custom installment period to the custom installment picklist.
D. Tri-yearly is not available as an option in Recurring Donations so for those the nonprofit will need to use Opportunities with multiple payments.

Question 4

How can a user differentiate between a Contact's Account and Primary Affiliation under the Household Account model?

A. A Contact's Account is where they work, a Contact's Primary Affiliation is where they live.
B. A Contact's Account is where they live, a Contact's Primary Affiliation is where they work.
C. A Contact's Account is the same as the Contact record, a Contact's Primary Affiliation is the Contact's Household.
D. A Contact's Account is the same as a "bucket" where all Contacts are associated, a Contact's Primary Affiliation is the Contact's Household.

Question 5

A nonprofit has a large volume of contacts, accounts, and address records and wants to migrate all of its data into NPSP.
What are two considerations?
Choose 2 answers

A. Three addresses per contact or organization can be migrated into NPSP.
B. Address records consume additional data storage.
C. The default address is updated on a nightly basis.
D. Managing multiple addresses introduces more complexity.

Solutions: